Frequently Asked Questions
Everything you need to know about your Milagro Turquoise & Co. experience.
Are your turquoise stones authentic?
Yes, every piece at Milagro Turquoise & Co. features genuine, ethically sourced turquoise stones. We work directly with reputable mines to ensure high-quality, natural variations in every setting.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Processing time for handcrafted pieces is usually 1-2 business days before the package is dispatched.
What is your return policy?
We offer a 30-day return window for all unworn jewelry in its original packaging. Please note that custom-sized rings or personalized engravings are final sale.
How should I care for my turquoise jewelry?
Turquoise is a porous stone. To maintain its brilliance, avoid contact with harsh chemicals, perfumes, or prolonged submersion in water. Clean gently with a soft, dry cloth after wearing.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. International shipping rates and delivery times are calculated at checkout based on your location.
What materials are used in your settings?
Most of our collections are set in .925 Sterling Silver or 14k Gold Vermeil to ensure durability and a premium finish that complements our natural gemstones.